Do you have parking available?
Parking details will be provided when your appointment is confirmed.
What services do you offer?
We offer loc installations, retwists, loc repairs, loc styling, and crown care for all hair types and textures. Visit our Appointments page for the full menu.
Do you take walk-ins?
We are appointment-based to ensure every client gets our full attention. Book your appointment online or contact us directly.
How long does a service take?
Service times vary depending on hair length, density, and the service requested. We'll give you an estimated time when you book.
Do you offer services for children?
Yes! We welcome clients of all ages. Please note this when booking.
How do I book an appointment?
You can book directly through our website by clicking Book Now or by contacting us via Instagram DM.
What is your cancellation policy?
We ask for at least 24 hours notice for cancellations or rescheduling. Late cancellations may be subject to a fee.
Do you require a deposit?
Yes, a deposit is required to secure your appointment. This will be applied to your total service cost.
What products do you carry?
We carry professional haircare products, including our signature Aloe Hydrating Mist, designed specifically for loc maintenance and moisture retention. View our full collection.
Do you ship products?
Yes! We ship across Canada. Visit our Shop page for available products and shipping details. You can also track your order here.
Can I purchase products in person?
Absolutely. Products are available for purchase at the boutique during your appointment.
Do you offer loc technician training?
Yes! We offer one-on-one training for aspiring loc technicians. Our program covers technique, client care, and business fundamentals. Visit our Training page for details.
How do I sign up for training?
Reach out via our Contact page or DM us on Instagram to get started. Spots are limited.
Is the training kit included?
Yes, the kit is included with your training investment.
Where are you located?
We are located in Pickering, Durham Region, Ontario. Exact location details are provided upon booking confirmation.
What payment methods do you accept?
We accept major credit cards, debit, e-transfer, and Afterpay for flexible payment options.
